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Etre Super Travel+1 (816) 414-3106

The office has your reservation request

Nothing else is needed from you. What you sent is a written request for prices and availability, not a reservation, and it has arrived at the office. Below is what happens to it, how long that takes, and what to do if your dates change before you hear back.

What has and has not just happened

A written request arrived at the office. That is all it is: not a reservation, not a reservation. No week is held for you and no room is set aside anywhere, and nothing has been charged, because this site has no checkout and asked for no card. There was no card involved at any point in what you just did.

Sending the request twice does no harm either. Two copies of the same dates do not create two of anything.

What the office does with it, and how long that takes

Someone reads the request, then goes to the supplier for that week to ask what is actually free on your dates and what it actually comes to. That second part is the slow part, and it is not ours to speed up: the office answers faster than suppliers do.

You will hear back within one working day. If the supplier is slower than that and the real figure is not in yet, you get a message saying so. Going quiet is the one thing that will not happen.

You will get it back in writing, not by telephone

The reply arrives by email, so you have it in front of you and can read it twice. It says what is available on those dates, what the price comes to for the number of people you gave, and what is not possible, if something is not.

Prices on this site are starting figures per person. The email is where that becomes a real number. Nothing in it commits you to anything; it is information, and you are free to leave it there.

Nothing to do now, and how to change your mind

There is no confirmation link to click, no account to create and no call to make. Wait for the email.

If your dates move, or you want the request dropped, reply to the answer when it lands, or write to the office at 6317 N Antioch Rd, Suite 108, Gladstone, MO 64119. The number is +1 (816) 414-3106, though email is the more useful route for anything attached to a request already sent, since the answer has to be written down either way.

Questions that come back every week

Have I paid anything?

No. There is no checkout on this site and no card details were asked for or stored. Money changes hands later, with the supplier, once a reservation is confirmed and you have agreed to the figure.

Should I send the request again if I have not heard back today?

No need. Requests are answered within one working day, and if the supplier is holding things up you get a note saying so instead of silence.

Is this a reservation?

No. A reservation exists once the office has confirmed the week with the supplier and you have said yes to the real figure. Until then nothing is held in your name.